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Accountable Consultative Relationship Builds Trust and Value


SASED

Client Profile

The School Association for Special Education in DuPage County (SASED) is a special education cooperative in northern Illinois. SASED member districts provide special education and related services to the majority of students with disabilities ages 3 through 22 that reside within their boundaries.

Services include specialized instructional environments for students with moderate to severe or low incidence disabilities, placement of highly specialized staff, provision of consultative services and professional development, leadership in the field, and direct service to students, their families and the staffs that serve them.

Business Situation

SASED moved to SharePoint three years ago but had to part from the implementing consultancy. They tried another consultancy but ended that relationship because their consultants behaved more like contractors and their project managers didn’t add value.

SASED knew they needed support but were wary of trying another IT consultancy. They were tired of not knowing who was working on their project – they only wanted one person they knew and could trust.

Other challenges included:

  • Portals were confusing and time-consuming.
  • Districts and board members wanted an extranet to communicate with each other.
  • Documentation was piling up with inadequate file management.
  • User Experience was frustrating.
 

"Skyline brought together not only the intrinsic skill sets that we sought to add to our project, but more importantly these skills came attached to approachable, thoughtful, honest human beings."

Neil Perry
Director of Technology
SASED

Technologies Used

microsoft flow icon Microsoft Flow
sharepoint logo Microsoft SharePoint
PowerApps logo PowerApps
  • microsoft partnerMicrosoft Partner
  • SharePoint OnlineSharePoint
  • cross functional teamCross-Functional Team
  • advisory consultingAdvisory Consulting