This client is a national distributor of quality maintenance products. They have built their reputation by offering customers highly efficient methods to order and monitor purchases.
Their processes for serving KPIs to the business were made up of individual reports written against the ERP database, as well as manual on-demand extracts of data from source systems and mashup in Tableau and Excel. Each report and data extract were created to meet specific needs, resulting in inconsistent implementation of business terminology and KPIs across the business. Similarly named terms and KPIs returned different results, which often led to confusion. To eliminate this confusion and standardize terminology, they strived to implement an Enterprise Data Warehouse that provides a single source of truth and streamlines the effort to gain insights from their data.
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