Skyline is Committed to Protecting Client Data and IP

Skyline takes the protection of our clients’ information seriously.

Not only do we want to do our part in reducing risk, but we also want to help our clients attract customers that value security.

Skyline protects client information entrusted to us for use during service delivery through our High Security Client, Privacy Shield, and Security by Design programs. These programs are supported by our Information Security Office and are managed by a full-time Director of Security who reports directly to our CEO.

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High Security Client Program

This program is designed to ensure the security and privacy of confidential information entrusted to Skyline and handled during service delivery.

As part of this program, Skyline will conduct a security review prior to the start of each client opportunity. The first step is to identify whether Skyline will handle confidential client information. If handled, Skyline will develop, in collaboration with our client, a risk removal and mitigation plan.

The plan will identify the confidential client information handled, the required security training for Skyline personnel, and lay out the safeguards employed during service delivery to protect the information.

Before work begins, our Information Security Office will ensure that actionable items presented in the plan have been completed. During delivery, the office will be notified when users are assigned to, or removed from, the opportunity to address training and cleanup.

The office will monitor compliance with the plan during delivery and will act as a security resource for Skyline associates 24x7x365.

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Privacy Shield Program

Though our High Security Client program addresses both the security and privacy of confidential information, Skyline has also decided to voluntarily comply with the U.S. Department of Commerce EU-U.S. and Swiss-U.S. Privacy Shield Frameworks.

Skyline’s privacy shield program outlines how Skyline operates in compliance with principles laid out in the frameworks. It allows Skyline to conduct business with organizations that are required to comply with the General Data Protection Regulation (GDPR).

Security by Design Program

This program is the final cog in Skyline’s client protection strategy because it is designed to protect confidential information handled by the solutions that Skyline delivers.

Throughout the solution delivery, Skyline and our clients collaborate to identify the type of information handled, the threats to that information, and then implement appropriate safeguards like encryption, logging, access control, and incidence response and recovery.

We take privacy and security seriously and have created our High Security Client, Privacy Shield, and Security by Design Programs to protect client data and IP. These programs are supported by our Information Security Office and are managed by a full-time Director of Security who reports directly to our CEO. Our CEO and director meet regularly regarding information security and the protection of client data and IP.

All associates working with our clients have been trained in security best practices, adhere to Skyline security behaviors, and are monitored and supported by our Information Security Office.

As a partner, Skyline is taking the appropriate steps to protect our clients’ peace of mind, reduce their risk in a cost-effective way, and help them attract customers that value security. Contact us to learn how this benefits your organization.